Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Our official delivery partner is Call Courier and TCS Courier. Delivery in Lahore in 2 days. Other regions 2-4 days.
We provide 3 days warranty to our customer. Warranty can be claimed if you receive a broken piece or something is not what is described. All items are checked before dispatched so no issue will arise at first place.
We believe in empowering natural beauty. Our products are formulated with clean, effective ingredients that work with your skin, not against it. We’re committed to sustainability and inclusivity, creating skincare solutions that celebrate every unique individual.
Yes! We prioritize gentle yet effective formulas. Many of our products are specifically formulated for sensitive skin and are free of harsh chemicals and fragrances. However, we always recommend doing a patch test before full application.
We’re here to help! Take our quick & easy skin quiz to discover your personalized skincare routine. You can also chat with one of our skincare experts for personalized recommendations.
Sign up for our newsletter to be the first to know about new launches, exclusive offers, and skincare tips! You can also follow us on social media for the latest updates and inspiration.
All products listed on our website are carefully listed to make sure we keep up with quality of our brand.
All of your items will come in single packaging unless you instruct us otherwise.
If you need to swap an item
Returns and Exchanges
We provide 3 days warranty to our customer. Warranty can be claimed if you receive a broken piece or something is not what is described. Returns are not accepted for open items. All items are checked before dispatched so no issue will arise at first place.
No problem! Don’t panic! We will replace your item with the correct one. Just whatsapp us and we will initiate the replacement process.
All items are checked and assured by quality assurance team before dispatch. Items are also properly packed to make sure nothing happens during transit. However, during transit item may get damaged. We claim full responsibility of damaged item. You need to inform us within 24 hours of damaged item received on Facebook, email or whatsapp.
You may mail your authorized return on return address listed on invoice or contact us for more info.
We are on Facebook, WhatsApp, Instagram and Email. You can inbox on any listed platform. Please only inbox us, we don’t reply to comments on social media.
WhatsApp:
0333 4128894Chat with Us